Your wellbeing is our priority

Responsible Gaming — Safe & Responsible Gaming at hibajii

Hibajii believes gaming should be purely for fun — never a source of stress. The mental wellbeing and financial safety of every player is our top priority. On this page you'll find everything you need to know about our responsible gaming tools, tips, and support.

Our Responsible Gaming Features

What we offer to help you stay in control of your gaming experience at hibajii

Set Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Once a limit is set, it cannot be easily changed — that protection is by design.

Session time limit

Set a daily maximum gaming time for yourself. Once the limit is reached, hibajii will automatically remind you to take a break.

Cooling-Off Period

If you feel you need a break, temporarily close your account for anywhere between 24 hours and 30 days. No logins or bets are possible during this period.

Self-exclusion feature

For a long-term break, self-exclude for 6 months or more. Once activated, your account cannot be reopened before the period ends.

Gaming History Review

View your betting history, win/loss statistics, and spending breakdown at any time. Clear information helps you make better decisions.

24/7 Help Center

For any issue, hibajii's Bangla support team is always here for you. If you have concerns about your gaming, reach out directly via live chat.

What does responsible gaming actually mean?

Responsible gaming means enjoying gaming in a way that doesn't negatively affect any other area of your life. At hibajii, we believe every player is capable of making informed, independent decisions about their gaming. That said, what starts as fun can sometimes quietly become a habit — and recognising that early is the first step toward responsible play.

Hibajii's responsible gaming policy rests on three core pillars: Awareness, control, and support. We don't just set rules — we stand by every player with real tools and genuine human support.

Gaming stays healthy when it remains a form of entertainment — not a way to make money or escape stress. Before each session, ask yourself: "Am I playing for fun right now, or trying to chase my losses?" One honest answer to that question tells you a lot.

hibajii's commitment: We always work in your interest. Our platform is designed with players' long-term satisfaction in mind, not short-term gains.

When does gaming become a problem?

Most people enjoy gaming responsibly a few times a week within a set budget. But sometimes gaming can spiral out of control. That is not a sign of weakness — it is a mental health issue that can be resolved with the right support.

Signs of problem gaming

Go through the checklist below. If 3 or more points apply to you, reach out to hibajii support.

1

You keep betting to try to win back lost money, spending more each time.

2

You are hiding or lying to family and friends about how much you spend on gaming.

3

You've tried to cut back or stop gaming but can't — or you feel restless and irritable when you do.

4

You're spending time gaming while neglecting work, studies, or family responsibilities.

5

You're taking on debt or dipping into savings to cover gaming expenses.

6

You are turning to gaming to cope with stress, loneliness, or anxiety.

7

You are unable to stop even after exceeding your set budget.

Keep in mind: There's no shame in recognising these signs. It's a common issue, and reaching out for help takes real courage. hibajii is here for you.

10 tips for healthy gaming

Build these habits to keep enjoying hibajii safely over the long run.

  • Set a fixed budget before you play and stick to it.
  • Think of gaming as entertainment, not a way to earn money.
  • Set a maximum time limit for each session before you start.
  • Avoid gaming when you're tired, feeling low, or under the influence.
  • If you lose, end the session rather than chasing your losses.
  • Take regular breaks — at least 10 minutes every hour.
  • Talk openly with family and friends about your gaming spending.
  • Keep up hobbies and a social life outside of gaming.
  • Save your winnings rather than spending them straight away.
  • Use hibajii's deposit limit and cooling-off features.

hibajii tip: Review your gaming history once a month. Knowing your own spending patterns makes it much easier to stay in control.

hibajii Protection Tools

Once logged in to hibajii, you can access the following tools at any time from your Account Settings.

Deposit Limit

Voluntarily set a spending cap on your daily, weekly, or monthly deposits.

Session limit

Set your own daily gaming time. When the time is up, you are logged out automatically.

Cooling-Off

A temporary break from 1 to 30 days. No bets can be placed during this time.

Self-exclusion

Account suspension from 6 months up to permanent closure. The account cannot be reactivated before the period expires.

Gaming Report

Monthly gaming summary — detailed breakdown of total bets, wins, losses, and spending.

Reality Check

You receive periodic reminders showing how long you have been playing and how much you have wagered.

How to use these tools: Log in to hibajii → Account Settings → navigate to the "Responsible Gaming" section. Any limit or break can be activated in just a few seconds.

Steps to getting help

Think you might have a problem? Follow the steps below — hibajii is with you every step of the way.

1
Know yourself

Reflect honestly on the signs above. Self-awareness is where change begins.

2
Activate limits

Immediately activate a cooling-off period or deposit limit on your account. It takes effect right away.

3
Contact support

Reach out to our support team via hibajii live chat or email. We're here to help, not to judge.

4
Tell someone you trust

Let a family member or close friend know what is going on. Social support is the most effective tool for recovery.

5
Seek professional help

If needed, speak with a mental health professional or counselor. Gaming addiction is treatable.

6
Take it slow coming back

When you are ready to play again after a break, set new limits before you start. No rush — take it one step at a time.

Protection of Minors

Hibajii strictly prohibits anyone under 18 from using the platform. We verify age at registration and apply additional KYC checks to any accounts that raise concerns.

What we do
  • Date of birth verification is required during registration.
  • KYC documents are requested for suspicious accounts.
  • Accounts found to belong to minors are closed immediately.
  • All associated funds will be fully refunded.
What parents should do
  • Use parental control software on your devices.
  • Keep your account password out of reach of children.
  • Regularly monitor your child's online activity.
  • If something seems off, contact hibajii support right away.

A special note for parents: If your child has been using hibajii or any other gaming site, contact our support team immediately. We act fast.

Hibajii Responsible Gaming — at a glance

24/7
Bangla Support
18+
Age verification is mandatory
6x
Protection tools
100%
Voluntary controls

Frequently asked questions

Yes, all of hibajii's responsible gaming tools — deposit limits, session timer, cooling-off, self-exclusion, and Reality Check — are completely free. They can be activated at any time from your account settings.

Absolutely. Your account balance is fully protected throughout your self-exclusion period. You can withdraw your funds at any time once the exclusion period ends.

Lowering your deposit limit takes effect immediately. However, increasing it requires a mandatory 7-day waiting period — this is intentional, to prevent impulsive overspending in the heat of the moment.

Promotional messages are paused during your cooling-off period. Once you're back and active, any applicable offers will be available to you. Your wellbeing matters more than any bonus.

Contact hibajii's support team directly. We review accounts on third-party requests and take protective action when needed. Your identity will be kept strictly confidential.

In Bangladesh, counseling services are available at the National Institute of Mental Health (NIMH) and various government hospitals. The hibajii support team can also refer you to the right resources.
Safe Gaming

Play responsibly, Stay in the fun

At hibajii, your gaming experience is always in your hands. Set limits, take breaks, and play for the fun of it.

SSL-secured platform
Verified 18+ players
24/7 Bangla Support
Player-friendly policy
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